Question 1

How often should I have my gas boiler serviced?

Accepted Answer

An annual service is the industry standard and is recommended to maintain safety, efficiency and reliability. Regular servicing also helps identify wear early and can protect manufacturer warranties that require routine maintenance.

Question 2

What exactly happens during a boiler service?

Accepted Answer

The engineer inspects and cleans the burner and combustion components, checks the flue and seals, tests safety devices and controls, checks system pressure and condensate discharge, and looks for leaks or corrosion. The job finishes with a written service record noting tests and any recommendations.

Question 3

Do you use Gas Safe registered engineers?

Accepted Answer

Yes. All gas-related servicing is carried out by Gas Safe registered engineers. That registration confirms the right training and legal authorisation to work on gas appliances in domestic properties.

Question 4

Will servicing affect my boiler warranty?

Accepted Answer

Manufacturers typically require regular maintenance to keep warranties valid. As a Vaillant-accredited installer we follow manufacturer guidance and note any manufacturer-specific service requirements, but you should also check your boiler paperwork for precise warranty terms.

Question 5

I'm a landlord — do you provide the CP12 gas safety certificate?

Accepted Answer

Yes, we offer the Gas Safety Check (CP12) as a separate service for landlords. A boiler service produces a service record, while the CP12 is a statutory gas safety inspection and certificate for rented properties — we can arrange both at the same visit where practical.

Gas Boiler Servicing