Question 1

How long does a gas boiler installation take?

Accepted Answer

Typical installations are planned and completed within a day for straightforward like-for-like replacements; more complex jobs — new pipe runs, moving flues or adding cylinders — can take longer. We assess duration at the site visit and give a clear programme before work begins.

Question 2

Will you remove and dispose of my old boiler?

Accepted Answer

Yes. We safely disconnect and remove your old boiler and associated waste as part of the installation. Any hazardous materials are handled and disposed of in line with current regulations.

Question 3

Do you provide certification and register the boiler with the manufacturer?

Accepted Answer

On completion you receive commissioning paperwork and any relevant compliance certificates. We also register the boiler with the manufacturer where applicable so your warranty is active and documented.

Question 4

Do installations include system flushing and inhibitor?

Accepted Answer

We assess the condition of your heating system during the site survey. Where required we perform a chemical flush and add inhibitor to protect the new boiler and improve longevity; this is included in the scope when recommended and agreed before work starts.

Question 5

Are you available for emergency callouts?

Accepted Answer

Border Heating Services Ltd specialises in scheduled, high-quality installations and planned servicing rather than 24/7 emergency response. For urgent breakdowns you should use an emergency service; we prioritise booked installations and routine maintenance to ensure thorough, compliant work.

Gas Boiler Installation